Environment
The following environments are currently included in global menu:
-
BETA
- Beta environmentOptions in Services and Sites menus will link with _Beta_ environment. -
PROD
- Production environmentOptions in Services and Sites menus will link with _Production_ environment.
Services
The following services are currently included in the global services menu:
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CAM
- Cloud Application ManagerProvides centralized management of applications across any cloud or infrastructure - public, private and service provider environments. -
DCC
- Public CloudA suite of cloud services which includes virtual servers, blueprints, network and application services in a multi-tenant service data center environment. -
CLC
- Private CloudA highly flexible and scalable build to order private cloud infrastructure with a complete suite of managed services. -
MH
- Managed HostingManaged application and infrastructure services on dedicated and shared infrastructure options in over 25 data centers globally providing highly tailored solutions for larger workloads. -
MS
- Managed SecuritySecurity consulting, management, analytics, and incident responses services that identify, prioritize and respond to potencial security issues that pose the greatest risk.
Sites
The following sites are currently included in the global sites menu:
-
MAN
- Management DEPRECATEDSchedule deployments, scale, update, terminate workloads, and automate consumption across environments to any cloud to best suit business needs. -
ACT
- ManagementDefine CostCenters and Workspaces for collaboration, manage Users, control administrative settings for Providers and view billing information. -
ALM
- ApplicationsManage cloud-deployed workloads through the application lifecycle. Schedule deployments, scale, update, and automate the process of selecting a best execution venue for business applications. -
OPT
- AnalyticsCloud Analytics reduces overhead cost via automation while centralizing billing across public cloud platforms. -
MON
- MonitoringUse Cloud Application Manager to leverage the certified experts at CenturyLink for monitoring, operating system patches and updates on any hybrid instance. -
CAP
- Capacity Management DEPRECATEDAssess utilization trends across all deployment environments, and balance deployments across available resource pools and risk domains. -
IMG
- Image Repository DEPRECATEDManage common build elements and machine images for use with application management models. -
NEX
- Network ExchangeSimple, scalable, secure connections between network domains that support application components.
Support Options
The following are the default values for the support menu options. Items that have no default value will not be displayed unless a value is explicitly provided.
create-ticket-url
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https://managedservices.ctl.io/msp/oauth/login?state=request
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chat-url
|
— |
feedback-url
|
— |
knowledge-base-url
|
https://www.ctl.io/knowledge-base/
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phone-number
|
— |
status-url
|
https://status.ctl.io
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support-center-url
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https://managedservices.ctl.io/msp/oauth/login
|